Privacy Statement


I. Introduction

Welcome to SuperSenses LLC, a pioneering health and wellness company committed to enhancing your understanding of unique sensory perceptions through our innovative products, such as but not limited to our at-home sensory test kits and mobile applications.

This Privacy Policy (“Policy”) describes how SuperSenses, a corporation organized under the laws of the State of California, United States of America, (“SuperSenses,” “we,” “us,” or “our”), collects, uses, and shares information about you when you access and use our website at (“Website”), mobile application (“App”), our at-home sensory test kit, and any other services we may provide (collectively, the “Services”).

We understand the importance of your privacy and want to assure you that our team is committed to maintaining the confidentiality, integrity, and security of any personal information about our users. Please take a moment to read this Privacy Policy to understand how we manage your personal information and protect your privacy.

SuperSenses is based in the United States, and we comply with all applicable U.S. federal privacy regulations and the privacy laws of the State of California, including, where applicable, the California Consumer Privacy Act (“CCPA”). We endeavor to protect the personal information of all Users and apply the principles set forth in this Policy, consistent with applicable law.

Remember, by using our products or services, you consent to the collection and use of your information as outlined in this Privacy Policy.

II. Scope of the Policy

This Privacy Policy applies to all personal information that we collect from you, the user, through the following:

  • Our website located at
  • Our mobile application
  • Any other interactive features, applications, and communications provided by SuperSenses, when they link to this Privacy Policy
  • Offline interactions where you provide us with information about you
  • Any other sources where we may receive information about you
This Policy governs how we collect, use, store, process, disclose, and delete your personal information. It includes any information that can be linked to you or allows you to be personally identified or contacted, whether online or offline.
Please note that this Privacy Policy does not apply to:
  • Information that is collected by any third party, including through any application or content (including advertising) that may link to or be accessible from our website or on our services
  • Any other data collection or processing practices carried out by entities other than SuperSenses
We encourage you to read this Privacy Policy in full to ensure you are fully informed. If you have any questions about this Privacy Policy or SuperSenses’s data collection, use, and disclosure practices, please contact us as provided in the ‘Contact Information’ section below.


III. Personal Information Collected

At SuperSenses, we collect two types of information: information that you provide to us directly, and information that we collect automatically through your use of our services.

Information You Provide Directly

This includes any information that you voluntarily share with us and that identifies you personally, including but not limited to:

  • Contact Information: Your name, email address, postal address, phone number, DOB, and other similar contact data.
  • Account Credentials: Your usernames, passwords, password hints, and similar security information used for authentication and account access.
  • Payment Information: Your payment card number, security code, expiration date, cardholder name, billing address, and other financial data if you make a purchase.
  • User Content: Any content you provide on our services, including feedback and product reviews.

Information We Collect Automatically

We automatically collect certain information about you when you access or use our services. This information does not reveal your specific identity but may include:

  • Usage Data: Information about your interactions with our services, such as the pages or content you view, the searches you make, and the actions you take on our services.
  • Device and Connection Information: Information about your computer, phone, tablet, or other devices you use to access our services. This includes information about the operating systems, IP addresses, unique device identifiers, browser details, and mobile network information.
Please note that where applicable, we obtain your consent for the collection and processing of your personal data in accordance with applicable law. We maintain appropriate safeguards to ensure the security, integrity, and privacy of your personal data.


IV. Use of Personal Information

We use your personal information for various purposes described below:

To Provide, Improve, and Personalize our Services

  • To provide you with our products and services, including to process transactions with you, authenticate you when you log in, provide customer support, and operate and maintain the services.
  • For testing, research, analysis, and product development, including to develop and improve our website, apps, services, customer service, user experience, and other products and services.
  • To personalize your experience on our services such as presenting tailored content and advertising.

To Communicate with You

  • To respond to your comments and questions and provide customer service.
  • To send you communications about updates, security alerts, and administrative messages.
  • To communicate with you about your account, our services, and policy changes.

For Marketing and Promotions

To assist in advertising our products and services in various mediums including, without limitation, send you promotional material or special offers on our behalf or on behalf of our marketing partners and/or their respective affiliates and subsidiaries and other third parties.

To Protect our Services and Comply with Legal Requirements

  • To enforce our terms, agreements, policies, or rules, to ensure the security of our services, to protect our rights and property and the rights and property of our users, and to detect, prevent, or otherwise address fraud, security, or technical issues.
  • To comply with legal requirements, assisting law enforcement, and to enforce or exercise our rights, for example, we may use personal information or other data to comply with laws or respond to lawful requests and legal process.

We use the information we collect only in compliance with this Privacy Policy. We will ask for your consent before using information for a purpose other than those set out in this Privacy Policy.

V. Sharing of Personal Information

We value your privacy and we only share your personal information in certain circumstances:

Service Providers, Suppliers, and Partners

We may share your personal information with our third-party service providers, suppliers, and partners. This includes vendors who assist us with business operations, payment processing, website hosting, data analysis, customer service, email delivery, advertising, and other services. These companies are authorized to use your personal information only as necessary to provide these services to us.

Legal Requirements and Policy Enforcement

We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation or to respond to legal proceedings, (ii) protect and defend the rights or property of SuperSenses, (iii) act in urgent circumstances to protect the personal safety of users of the services or the public, or (iv) protect against legal liability.

Business Transfers

In the event that SuperSenses undergoes a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, we may transfer all of your personal information, including email addresses, to the successor organization in such transition. If material changes to SuperSenses’s privacy practices will occur as a result of the business transition, we will notify you and other users of the business transition prior to transferring your personal information.

With Your Consent

We may disclose your personal information for any other purpose with your consent.
Please note that we do not share personal information with third parties for their direct marketing purposes without your permission.

VI. Data Protection and Security Measures

At SuperSenses, we understand the importance of protecting your personal information. We employ a variety of security measures designed to protect your personal information and keep it secure:

Security Measures:

  • We use data networks protected by industry-standard firewall and password protection systems.
  • We implement measures such as SSL encryption to protect sensitive data transmitted online.
  • Access to your personal information is restricted to employees and service providers who need access to perform their job functions.

Data Retention

We only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Data Breach Procedures

In the unfortunate event of a data breach, we have procedures in place to respond swiftly. We will notify affected users and appropriate authorities within 72 hours of becoming aware of the breach, in accordance with applicable laws.

Your Role in Protecting Your Personal Information

You also have a role to play in securing your personal information. Never share your personal information with unknown parties or unverified websites. If you believe your personal information has been compromised, please contact us immediately.
Please note that no transmission over the internet or method of electronic storage can be guaranteed 100% secure, so we cannot promise absolute security. However, we work hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so.

VII. Cookies and Tracking Technologies

SuperSenses and our third-party partners may use cookies and similar tracking technologies to collect and use information about you:

What are Cookies?

Cookies are small data files stored on your browser or device. They may be served by the entity that operates the website you are visiting (“first-party cookies”) or by other companies (“third-party cookies”).

How We Use Cookies

We use cookies for several reasons:

  • Essential Cookies: These cookies are necessary to provide you with our services and to use some of their features, such as access to secure areas.
  • Performance and Functionality Cookies: These cookies are used to enhance the performance and functionality of our services but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.
  • Analytics and Customization Cookies: These cookies collect information that is used either in aggregate form to help us understand how our services are being used or how effective our marketing campaigns are, or to help us customize our services for you.

Your Cookie Choices

You have the right to decide whether to accept or reject cookies. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our services though your access to some functionality and areas of our website may be restricted.

Other Tracking Technologies

We may use other, similar technologies from time to time, like web beacons, pixels (or “clear gifs”), and other tracking technologies. These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Services or opened an email that we have sent them.

VIII. Data Retention

At SuperSenses, we only retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. The specific retention period will depend on the context of the personal data we process and our legal obligations.
Here are our key principles on data retention

Purpose of Data Collection

We retain your personal data for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Legal Obligations

If there are legal requirements relating to the retention of personal data, we comply with those requirements.

Account Deletion

Upon your request to delete your account, we will retain the necessary personal data for a reasonable period to prevent fraud, troubleshoot problems, assist with any investigations, enforce our terms and conditions, and comply with legal requirements.

Disposal of Data

When your personal data is no longer necessary for the purposes for which we have collected it, we will securely delete or anonymise the data.
Please note that we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

IX. User Rights and Control Over Personal Information

As a user of our services, you have the following rights regarding your personal information:

Right to Access

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

Right to Object

You have the right to object to our processing of your personal information, ask us to restrict processing of your personal information, or request portability of your personal information.

Right to Erasure
Also known as the “right to be forgotten,” it entitles you, in certain circumstances, to request the deletion of your personal information we have.

Right to Data Portability

You have the right to obtain a copy of your personal data in a structured, commonly used, and machine-readable format, and to transfer your personal data from us to another entity.

Right to Withdraw Consent

If we have collected and processed your personal information with your consent, you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Right to Lodge a Complaint

You have the right to lodge a complaint with a data protection authority about our collection and use of your personal information.

Exercising Your Rights

To exercise these rights, please submit a request through our Contact Us page. We will respond to your request within a reasonable timeframe or within the period required by law.

The Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Authorized Agents

You may designate an authorized agent to make requests on your behalf to exercise your rights under the CCPA. We will request proof that the agent is authorized to act on your behalf.

Please note that we may ask you to verify your identity before responding to such requests.

X. International Data Transfers

SuperSenses is based in the state of California, United States. We may transfer personal information to countries other than the country in which the data was originally collected. These countries may not have the same data protection laws as the country in which you initially provided the information.
When we transfer your personal information to other countries, we will protect that information as described in this Privacy Policy and in accordance with applicable law. We use various measures to ensure that your personal information is adequately protected when transferred internationally. These measures may include:

Data Transfer Agreements

We enter into data transfer agreements which implement standard data protection clauses adopted by relevant regulatory bodies.

Privacy Shield

Where appropriate, we may use Privacy Shield, a self-certification framework for companies transferring data between the EU and U.S., to safeguard data transfers.

Binding Corporate Rules

We may implement Binding Corporate Rules (BCR) for internal transfers. BCRs are a legally recognized mechanism to ensure the adequacy of data protection.

Compliance with Global Regulations

SuperSenses endeavors to comply with all applicable data protection and privacy regulations in the countries where we offer our services. This includes, but is not limited to, compliance with the General Data Protection Regulation (GDPR) for European Union residents and compliance with the California Consumer Privacy Act (CCPA) for residents of California, United States.

It’s important for you to understand that the country to which we transfer your data might not have the same level of protection as the country from which you provided the data. By using our services and providing your personal data to us, you consent to the transfer, storage, and processing of that information in countries outside your country of residence.

XI. Policy Changes

SuperSenses reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, services, or legal obligations. We will provide notice by, at a minimum, updating this posting.
We encourage you to periodically review this page for the latest information on our privacy practices.
Any changes to this Privacy Policy will be effective when we post the revised Privacy Policy on our site. Your use of our services following these changes means that you accept the revised Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.
If you disagree with the changes to this Privacy Policy, you should stop using our services and deactivate your account.

XII. Children’s Privacy

Protecting the privacy of young children is especially important to SuperSenses Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

In accordance with the California Consumer Privacy Act (CCPA), residents of California who are under the age of 16 must have the consent of their parent or legal guardian to enable the sale of their personal information.
If you are under 13, please do not attempt to register for our services or send any personal information about yourself to us.
If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible.
If you believe that a child under 13 may have provided us personal information, please contact us immediately through our Contact Us section.

SuperSenses is committed to comply with the Children’s Online Privacy Protection Act (COPPA) in the United States. We do not knowingly collect personal information from children under the age of 13 without parental consent, as required by COPPA.

XIII. Contact Information

If you have any questions, concerns, or complaints about this Privacy Policy, our privacy practices, or if you would like to exercise your privacy rights, please contact us using the following information:
Via email:
Via our online form:
If you prefer to contact us by mail, please send your correspondence to:
[415 Washingtone Blvd, Suite 709 Marina Del Rey CA, 90292]
Our designated Data Protection Officer (DPO) can be reached at the above email and postal address.
Your privacy is very important to us, and we will do our best to resolve your concerns.

XIV. Governing Law and Jurisdiction

This Privacy Policy, including all revisions and amendments thereto, is governed by the laws of the United States, and the State of California, without regard to its conflict or choice of law principles which would require application of the laws of another jurisdiction.
By using the SuperSenses website, mobile app, or products, or by providing us with any personal information, you consent to the exclusive jurisdiction of the state and federal courts located in Venice, California, United States, in all disputes arising out of or relating to this Privacy Policy.

While SuperSenses is based in California, United States, we recognize the global nature of our operations and strive to respect data protection laws and privacy rights as applicable in the jurisdictions in which our users reside. Users outside of the United States should note that their data may be transferred to and processed in the United States.

If you are a non-U.S. resident and you use our website, mobile app, or products, or provide us with personal information directly via other means, your information will be handled in accordance with this Privacy Policy.